Global corporate working environment has led factories, offices, call centres, hospitals, clubs, hostels and schools to operate their own cafeteria for employees and students. The process of managing the cafeteria menu, attendance and consumption becomes quite challenging. An automated canteen management software is essential for preventing long queues by quick and easy transactions. Moreover, cumbersome and error prone paper based manual processes leads inaccurate results and wastage of time. Matrix offers a one-stop solution for hassle free transaction. A transparent cafeteria management system improves quality of service and reduces arguments.
Matrix provides an automated canteen management system, starting from placing an order to delivery and including payments. Cafeteria Management allows an administrator to create up to 255 menu items for accommodating different types of food items offered in the canteen. This ultimately improves productivity and reduces wastage of food.
Deciding menu on a daily basis proves to be a tedious and time consuming task. The COSEC Cafeteria Management helps plan the food menu smartly. It allows the administrator to create up to 255 food items and pre-schedule 48 different menus for specific days and defined times. This allows a user to select any item from the menu as per requirement.
Based on different needs of the organization, there is always a requirement of having two kinds of transactions, viz., Pre-paid and Post-paid. In pre-paid transaction a smart card is given to the user, which contains balance information and it can be recharged. Whereas, in post-paid transaction, expense of cafeteria gets deducted from the salary. This ensures cashless and coupon-less operations, which improves overall efficiency. Matrix COSEC Cafeteria Management solution offers post-paid and pre-paid accounts with daily and monthly maximum usage limits set by an admin.
In both the methods, the amount is debited in the user account without any monetary transaction. Both pre-paid and post-paid users have an option to check their account details in real-time using the COSEC Employee Self Service portal (ESS) portal or COSEC Mobile Application. They can also decide the item they want to order in advance according to their choice and balance by checking the menu schedule and menu details, thus saving time of going through list of items at the time of ordering. Users can also track their daily/monthly food expenses and additionally see their expenses with item-wise details.
COSEC MIRROR is an application that facilitates viewing different menu items. It allows users to select menu items from any android device. It. The user interface ensures ease in selection of items. This prevents queue and reduces cafeteria transaction time.
Wastage of food is a serious concern for every responsible organization or institution. Administration, HR and Finance can generate 30+ informative cafeteria reports by applying various filters to monitor user-wise, department-wise, daily and monthly consumption and expenses. They can also analyse item-wise consumption and transaction details. Reports can be generated in various formats like PDF, Excel, Word, text, RTP and CSV.